Terms and Conditions
Welcome to 13 Cab Melbourne. By using our services, you agree to comply with the following terms and conditions. Please read them carefully before using our services.
1. Service Usage
- 13 Cab Melbourne provides premium cab services, including Airport Transfer, Groups Service, VIP Service, and regular Taxi Service across Melbourne, Australia.
- All services are subject to availability and may require prior booking.
- Passengers must provide accurate information at the time of booking.
2. Booking and Payment
- Bookings can be made through our website, phone, or authorised partners.
- Payment for services must be completed before or at the time of the ride, as specified during booking.
- 13 Cab Melbourne reserves the right to cancel any booking in case of incomplete payment or fraudulent activity.
3. Cancellation and Refund
- Cancellation requests must be made in advance as per our cancellation policy.
- Refunds, if applicable, will be processed according to the payment method used at the time of booking.
- 13 Cab Melbourne reserves the right to charge cancellation fees in case of late cancellations or no-shows.
4. Passenger Responsibilities
- Passengers must behave respectfully towards drivers and follow all rules and safety instructions.
- Any damage caused to vehicles by passengers will be billed to the responsible party.
- Passengers must comply with all local traffic laws and regulations during their ride.
5. Liability
- 13 Cab Melbourne is not responsible for any loss or damage to personal belongings during the ride.
- We are not liable for delays caused by traffic, weather, or other unforeseen circumstances.
6. Changes to Terms
- 13 Cab Melbourne reserves the right to update or modify these Terms and Conditions at any time without prior notice.
- Continued use of our services constitutes acceptance of the updated terms.
By using 13 Cab Melbourne services, you agree to comply with these Terms and Conditions. For any questions or clarifications, please contact us directly.
